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July/August 2019 issue of Administrative Eyecare (click to download complete details pdf)

Cover Feature

   Alternatives to private equity

Highlights 

   Advanced administration: Asking better questions for better results

   Advice for new administrators: A guiding star is born―How adopting a new approach to feedback transformed our practice culture

   Business operations: Understanding personalities enhances relationships AND productivity

  Customer care: Everything speaks—8 key messages you might be sending your patients

   Fast practice: There’s an app for that―Use of mobile devices in eyecare treatment models

   InfoTech: BYOD—Managing personal devices in the workplace

   Marketing: Marketing by the numbers—how much should you allocate?

   Reimbursement: 2019 Medicare coding and billing update

   Technicians: Teaching skills for successful technicians, part 2—Getting buy-in from your board

   COE Corner: Focal point, the patient―“Better 1 or better 2” 

   Making the case: Patient satisfaction—You are my one and only

   ASC: Survey watch

   Retina: Three tactics to help prepare your retinal practice for the future

   Peer to Peer:  Name one new thing you’ve learned in the last month

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